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April 20, 2022


This report takes a look at ISO 9001, an International standard for Quality Management System. It goes through the various principles, tools and Implementation methodology for a Business in the real world.

  1. The importance of the ISO 9001 is first established with the reasons behind its implementation by a business and what kind of output it can produce
  2. The Quality Management Principles are listed out which form the building blocks of ISO 9001
  3.  Next section covers the implementation steps that are required to be executed by an organization, which include the PDCA cycle and internal audit
  4. The report then goes through the 7 vital tools implemented for Quality management, they are: Flow Chart, Ishikawa or Fishbone Diagram, Check sheet, Pareto Chart, Histogram, Control Chart and Scatter Diagram
  5. In the next section FMEA is discussed, which is another tool primarily used for Risk Analysis and Project Management
  6. Finally, the last section looks at how an organization should prioritize Training and Skill Development for its employees